Returns & Exchanges
At Mont Marte Global, we want you to be completely satisfied with your purchase. If you are not happy with your items, we offer a 30-day return policy for unused products in their original packaging.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
Prepare the Package
Ensure the items are in their original, unopened condition and securely pack them to prevent damage during transit.
Ship the Items
Affix the provided return label or use a trackable shipping service to send the package back to our distribution center.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing